User Instructions
A quick guide to renting and launching your kayak.
Step 1: Unlocking Your Kayak
After your payment is confirmed, you will receive a 6-digit lock code on the booking confirmation screen. This code is also sent to your registered email address.
- Locate the vending machine for your rented kayak.
- Enter your 6-digit code into the digital padlock.
- The lock will release, granting you access to the kayak.
- Carefully slide the kayak out from the machine.
Step 2: Launching and Safety
Your safety is our top priority. Please follow these guidelines for a safe and enjoyable experience on the water.
- Always wear the provided personal flotation device (PFD).
- Carry the paddle and any other equipment to the water's edge.
- Place the kayak in a shallow, calm area of the water.
- Stabilize the kayak with one hand while you step into the center of the cockpit.
- Stay aware of your surroundings, including other boaters and changing weather conditions.
Step 3: Returning Your Kayak
When your rental time is complete, please return the kayak to the same vending machine.
- Bring the kayak back to the docking area.
- Wipe down any excess water or debris from the kayak.
- Carefully slide the kayak back into its designated slot in the machine.
- Secure the lock as instructed at the station.
- Navigate to the "Trip Summary" page on our app to provide feedback and upload a photo of the kayak's condition.